A hospital in Southbridge, MA. It ran an operating loss of 6.0% in FY25 on $200.8M of operating revenue. It held 78 days of cash on hand (66th percentile among Urban PPS hospitals on liquidity). Operating margin improved from -11.1% in FY20 to -6.0% in FY25, though it fell 3.4 points in the most recent year. Including nonoperating items, the all-in result was positive at 4.0%.
Operating margin · FY25
-6.0%
vs Urban PPS hospitals29th pctl of 1,475 (FY25)
Days cash on hand · FY25
78d
all sources
vs Urban PPS hospitals66th pctl of 1,386 (FY25)
Total operating revenue · FY25
$200.8M
vs Urban PPS hospitals39th pctl of 1,503 (FY25)
Total margin · incl. nonoperating · FY25
+4.0%
vs Urban PPS hospitals41st pctl of 1,475 (FY25)
One point of operating margin at UMASS MEMORIAL HEALTH - HARRINGTON HOSPITAL is about $2.0M per year (1% of FY25 total operating revenue).
Where UMASS MEMORIAL HEALTH sits among Urban PPS hospitals
Operating margin · FY25 pool · n = 1,475 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +1.3%. Descriptive context only, not a ranking.
One urban pps hospitalUMASS MEMORIALUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
163,008
165,996
191,375
Other operating revenue
6,743
13,742
9,474
Total operating revenue
169,752
179,738
200,848
Total operating expenses
173,919
184,406
212,820
Operating income
(4,168)
(4,668)
(11,972)
Operating margin %
-2.5%
-2.6%
-6.0%
Grants & contributions
509
4,606
8,209
Investment income
4,589
4,940
5,047
Other non-operating, net
2,275
4,457
7,485
Net income
3,205
9,335
8,769
Net income %
+1.8%
+4.8%
+4.0%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY20–FY25 · FY20–21 may include COVID-era relief funding in nonoperating income
How it operates
quality & operational context · CMS public reporting
A 123-bed hospital at 62% occupancy 79% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
61.6%
Verified fact2025
HCRIS WS S-3
Average daily census
76.02
Verified fact2025
HCRIS WS S-3
Staffed beds (acute)
123
Verified fact2025
HCRIS WS S-3
Annual discharges
4,684
Verified fact2025
HCRIS WS S-3
Average length of stay
5.9d
Verified fact2025
HCRIS WS S-3
Outpatient share of patient revenue
78.7%
Verified fact2025
HCRIS WS G-2 L28
Total FTEs
946.20
Verified fact2025
HCRIS WS S-3 Pt II
Contract labor share of labor cost
19.6%
Verified fact2025
HCRIS WS S-3 Pt V
Who it serves
Total unreimbursed & uncompensated care
$9.1M
Verified fact2023
HCRIS WS S-10 line 31
How the care measures up
C. difficile infection (SIR)
0
Better than the National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
16%
No Different Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
0.97
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
1.278797
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 6 reporting years
Operating margin
Days cash on hand
The county this hospital serves
WORCESTER County, MA · metro, 250K–1M
Median household income
$93.6K
vs $82.1K US · $59.7K rural median
Poverty rate
10.3%
vs 12.5% US · 14.3% rural median
Uninsured
2.6%
vs 8.6% US · 8.4% rural median
Age 65+
16.6%
vs 16.8% US · 20.6% rural median
Fair or poor health
17.4%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 8.4% of county personal income is Medicare/Medicaid medical benefits; 18.6% arrives as government transfers (BEA, 2022).
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