A hospital in Gardner, MA. It ran an operating loss of 14.5% in FY25 on $176.2M of operating revenue. It held 23 days of cash on hand (50th percentile among Urban PPS hospitals on liquidity). Operating margin declined from 0.6% in FY20 to -14.5% in FY25, though it rose 6.1 points in the most recent year. Including nonoperating items, the all-in result was positive at 4.9%.
Operating margin · FY25
-14.5%
▲ 6.1 pts vs FY24
vs Urban PPS hospitals15th pctl of 1,475 (FY25)
Days cash on hand · FY25
23d
all sources
▼ 46.2 days vs FY24
vs Urban PPS hospitals50th pctl of 1,386 (FY25)
Total operating revenue · FY25
$176.2M
▲ 8.6 $M vs FY24
vs Urban PPS hospitals35th pctl of 1,503 (FY25)
Total margin · incl. nonoperating · FY25
+4.9%
▲ 4.2 pts vs FY24
vs Urban PPS hospitals44th pctl of 1,475 (FY25)
One point of operating margin at HEYWOOD HOSPITAL - is about $1.8M per year (1% of FY25 total operating revenue).
Where HEYWOOD HOSPITAL - sits among Urban PPS hospitals
Operating margin · FY25 pool · n = 1,475 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +1.3%. Descriptive context only, not a ranking.
One urban pps hospitalHEYWOOD HOSPITALUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
143,814
155,953
170,541
Other operating revenue
49
11,655
5,657
Total operating revenue
143,864
167,607
176,198
Total operating expenses
197,889
202,110
201,794
Operating income
(54,025)
(34,502)
(25,596)
Operating margin %
-37.6%
-20.6%
-14.5%
Investment income
(1,922)
67
79
Other non-operating, net
40,827
35,896
35,844
Net income
(15,120)
1,461
10,327
Net income %
-8.3%
+0.7%
+4.9%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY20–FY25 · FY20–21 may include COVID-era relief funding in nonoperating income
FY25 net patient A/R is not shown: gross A/R was not reported on the filing, making the derived net figure spurious (AR quality flag).
How it operates
quality & operational context · CMS public reporting
A 103-bed hospital at 39% occupancy 80% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
38.9%
Verified fact2025
HCRIS WS S-3
Average daily census
40.13
Verified fact2025
HCRIS WS S-3
Staffed beds (acute)
103
Verified fact2025
HCRIS WS S-3
Annual discharges
3,741
Verified fact2025
HCRIS WS S-3
Average length of stay
3.9d
Verified fact2025
HCRIS WS S-3
Outpatient share of patient revenue
79.8%
Verified fact2025
HCRIS WS G-2 L28
Total FTEs
837.70
Verified fact2025
HCRIS WS S-3 Pt II
Contract labor share of labor cost
17.1%
Verified fact2025
HCRIS WS S-3 Pt V
Who it serves
Total unreimbursed & uncompensated care
$6.9M
Verified fact2023
HCRIS WS S-10 line 31
How the care measures up
C. difficile infection (SIR)
0.294
Better than the National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
15.7%
No Different Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
1.08
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
1.012971
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 6 reporting years
Operating margin
Days cash on hand
The county this hospital serves
WORCESTER County, MA · metro, 250K–1M
Median household income
$93.6K
vs $82.1K US · $59.7K rural median
Poverty rate
10.3%
vs 12.5% US · 14.3% rural median
Uninsured
2.6%
vs 8.6% US · 8.4% rural median
Age 65+
16.6%
vs 16.8% US · 20.6% rural median
Fair or poor health
17.4%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 8.4% of county personal income is Medicare/Medicaid medical benefits; 18.6% arrives as government transfers (BEA, 2022).
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