A hospital in Palmer, MA. It ran an operating surplus of 2.0% in FY25 on $97.7M of operating revenue. It held 60 days of cash on hand (62nd percentile among Urban PPS hospitals on liquidity). Operating margin improved from -16.0% in FY20 to 2.0% in FY25.
Operating margin · FY25
+2.0%
▲ 6.1 pts vs FY24
vs Urban PPS hospitals52nd pctl of 1,475 (FY25)
Days cash on hand · FY25
60d
all sources
▼ 1.6 days vs FY24
vs Urban PPS hospitals62nd pctl of 1,386 (FY25)
Total operating revenue · FY25
$97.7M
▼ 2.3 $M vs FY24
vs Urban PPS hospitals20th pctl of 1,503 (FY25)
Total margin · incl. nonoperating · FY25
+4.8%
▲ 13.8 pts vs FY24
vs Urban PPS hospitals44th pctl of 1,475 (FY25)
One point of operating margin at BAYSTATE WING HOSPITAL is about $977K per year (1% of FY25 total operating revenue).
Where BAYSTATE WING HOSPITAL sits among Urban PPS hospitals
Operating margin · FY25 pool · n = 1,475 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +1.3%. Descriptive context only, not a ranking.
One urban pps hospitalBAYSTATE WINGUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
100,573
98,553
96,469
Other operating revenue
1,383
1,501
1,261
Total operating revenue
101,956
100,054
97,730
Total operating expenses
108,477
104,135
95,802
Operating income
(6,521)
(4,081)
1,929
Operating margin %
-6.4%
-4.1%
+2.0%
Grants & contributions
507
164
252
Investment income
593
(5,682)
866
Other non-operating, net
4,074
1,070
1,835
Net income
(1,347)
(8,529)
4,882
Net income %
-1.3%
-8.9%
+4.8%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY20–FY25 · FY20–21 may include COVID-era relief funding in nonoperating income
How it operates
quality & operational context · CMS public reporting
A 46-bed hospital at 86% occupancy 74% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
86.1%
Verified fact2025
HCRIS WS S-3
Average daily census
39.73
Verified fact2025
HCRIS WS S-3
Staffed beds (acute)
46
Verified fact2025
HCRIS WS S-3
Annual discharges
3,653
Verified fact2025
HCRIS WS S-3
Average length of stay
4.0d
Verified fact2025
HCRIS WS S-3
Outpatient share of patient revenue
74.0%
Verified fact2025
HCRIS WS G-2 L28
Total FTEs
453.20
Verified fact2025
HCRIS WS S-3 Pt II
Contract labor share of labor cost
21.4%
Verified fact2025
HCRIS WS S-3 Pt V
Who it serves
Total unreimbursed & uncompensated care
$3.4M
Verified fact2023
HCRIS WS S-10 line 31
How the care measures up
C. difficile infection (SIR)
0
Better than the National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
14.8%
No Different Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
0.99
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
0.923577
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 6 reporting years
Operating margin
Days cash on hand
The county this hospital serves
HAMPDEN County, MA · metro, 250K–1M
Median household income
$70.5K
vs $82.1K US · $59.7K rural median
Poverty rate
15.7%
vs 12.5% US · 14.3% rural median
Uninsured
3.1%
vs 8.6% US · 8.4% rural median
Age 65+
17.8%
vs 16.8% US · 20.6% rural median
Fair or poor health
22.0%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 16.9% of county personal income is Medicare/Medicaid medical benefits; 31.4% arrives as government transfers (BEA, 2022).
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