A hospital in Springfield, MA. It ran an operating loss of 25.3% in FY25 on $293.1M of operating revenue. It held 5 days of cash on hand (38th percentile among Urban PPS hospitals on liquidity). Operating margin declined from -5.9% in FY21 to -25.3% in FY25.
Operating margin · FY25
-25.3%
▼ 2.4 pts vs FY24
vs Urban PPS hospitals8th pctl of 1,475 (FY25)
Days cash on hand · FY25
5d
all sources
▼ 2.9 days vs FY24
vs Urban PPS hospitals38th pctl of 1,386 (FY25)
Total operating revenue · FY25
$293.1M
▲ 4.5 $M vs FY24
vs Urban PPS hospitals51st pctl of 1,503 (FY25)
Total margin · incl. nonoperating · FY25
-12.1%
▼ 3.0 pts vs FY24
vs Urban PPS hospitals7th pctl of 1,475 (FY25)
One point of operating margin at MERCY MEDICAL CTR is about $2.9M per year (1% of FY25 total operating revenue).
Where MERCY MEDICAL CTR sits among Urban PPS hospitals
Operating margin · FY25 pool · n = 1,475 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +1.3%. Descriptive context only, not a ranking.
One urban pps hospitalMERCY MEDICALUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
276,368
288,444
292,708
Other operating revenue
213
144
364
Total operating revenue
276,581
288,587
293,073
Total operating expenses
311,046
354,641
367,210
Operating income
(34,465)
(66,054)
(74,138)
Operating margin %
-12.5%
-22.9%
-25.3%
Grants & contributions
39,898
31,456
25,891
Other non-operating, net
4,357
4,836
8,552
Net income
9,790
(29,762)
(39,695)
Net income %
+3.1%
-9.2%
-12.1%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY21–FY25 · FY20–21 may include COVID-era relief funding in nonoperating income
How it operates
quality & operational context · CMS public reporting
A 134-bed hospital at 59% occupancy 70% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
59.3%
Verified fact2025
HCRIS WS S-3
Average daily census
79.69
Verified fact2025
HCRIS WS S-3
Staffed beds (acute)
134
Verified fact2025
HCRIS WS S-3
Annual discharges
7,802
Verified fact2025
HCRIS WS S-3
Average length of stay
3.7d
Verified fact2025
HCRIS WS S-3
Outpatient share of patient revenue
70.4%
Verified fact2025
HCRIS WS G-2 L28
Total FTEs
953.20
Verified fact2025
HCRIS WS S-3 Pt II
Contract labor share of labor cost
21.8%
Verified fact2025
HCRIS WS S-3 Pt V
How the care measures up
C. difficile infection (SIR)
0.105
Better than the National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
15.7%
No Different Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
1.01
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
0.932713
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 5 reporting years
Operating margin
Days cash on hand
The county this hospital serves
HAMPDEN County, MA
Median household income
$70.5K
vs $82.1K US · $59.7K rural median
Poverty rate
15.7%
vs 12.5% US · 14.3% rural median
Uninsured
3.1%
vs 8.6% US · 8.4% rural median
Age 65+
17.8%
vs 16.8% US · 20.6% rural median
Fair or poor health
22.0%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 16.9% of county personal income is Medicare/Medicaid medical benefits; 31.4% arrives as government transfers (BEA, 2022).
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