A hospital in Springfield, MA. It ran an operating surplus of 2.5% in FY25 on $1831.3M of operating revenue. It held 48 days of cash on hand (58th percentile among Urban PPS hospitals on liquidity). Operating margin improved from -4.5% in FY20 to 2.5% in FY25.
Operating margin · FY25
+2.5%
▲ 5.2 pts vs FY24
vs Urban PPS hospitals54th pctl of 1,475 (FY25)
Days cash on hand · FY25
48d
all sources
▲ 6.3 days vs FY24
vs Urban PPS hospitals58th pctl of 1,386 (FY25)
Total operating revenue · FY25
$1.83B
▲ 105.4 $M vs FY24
vs Urban PPS hospitals95th pctl of 1,503 (FY25)
Total margin · incl. nonoperating · FY25
+7.8%
▲ 5.6 pts vs FY24
vs Urban PPS hospitals56th pctl of 1,475 (FY25)
One point of operating margin at BAYSTATE MEDICAL CENTER is about $18.3M per year (1% of FY25 total operating revenue).
Where BAYSTATE MEDICAL CENTER sits among Urban PPS hospitals
Operating margin · FY25 pool · n = 1,475 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +1.3%. Descriptive context only, not a ranking.
One urban pps hospitalBAYSTATE MEDICALUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
1,566,162
1,644,657
1,756,115
Other operating revenue
74,714
81,282
75,202
Total operating revenue
1,640,876
1,725,938
1,831,317
Total operating expenses
1,734,363
1,771,896
1,785,520
Operating income
(93,487)
(45,957)
45,797
Operating margin %
-5.7%
-2.7%
+2.5%
Grants & contributions
1,205
1,089
1,297
Investment income
2,786
10,156
8,581
Other non-operating, net
117,087
73,611
95,110
Net income
27,591
38,899
150,785
Net income %
+1.6%
+2.1%
+7.8%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY20–FY25 · FY20–21 may include COVID-era relief funding in nonoperating income
How it operates
quality & operational context · CMS public reporting
A 623-bed hospital at 85% occupancy 59% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
85.2%
Verified fact2025
HCRIS WS S-3
Average daily census
532.02
Verified fact2025
HCRIS WS S-3
Staffed beds (acute)
623
Verified fact2025
HCRIS WS S-3
Annual discharges
40,661
Verified fact2025
HCRIS WS S-3
Average length of stay
4.8d
Verified fact2025
HCRIS WS S-3
Outpatient share of patient revenue
59.3%
Verified fact2025
HCRIS WS G-2 L28
Total FTEs
6,624
Verified fact2025
HCRIS WS S-3 Pt II
Contract labor share of labor cost
20.3%
Verified fact2025
HCRIS WS S-3 Pt V
Who it serves
Total unreimbursed & uncompensated care
$42.6M
Verified fact2023
HCRIS WS S-10 line 31
How the care measures up
C. difficile infection (SIR)
0.512
Better than the National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
16.4%
Worse Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
1.03
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
1.688534
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 6 reporting years
Operating margin
Days cash on hand
The county this hospital serves
HAMPDEN County, MA · metro, 250K–1M
Median household income
$70.5K
vs $82.1K US · $59.7K rural median
Poverty rate
15.7%
vs 12.5% US · 14.3% rural median
Uninsured
3.1%
vs 8.6% US · 8.4% rural median
Age 65+
17.8%
vs 16.8% US · 20.6% rural median
Fair or poor health
22.0%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 16.9% of county personal income is Medicare/Medicaid medical benefits; 31.4% arrives as government transfers (BEA, 2022).
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