A home health agency in Elk Grove, CA. It ran an operating surplus of 40.3% in FY24 on $1.4M of operating revenue. It held 55 days of cash on hand (73rd percentile among home health agencies on liquidity). Operating margin improved from 25.6% in FY20 to 40.3% in FY24.
Days cash on hand · FY24
55d
all sources
vs home health agencies73rd pctl of 4,699 (FY24)
Total operating revenue · FY24
$1.4M
vs home health agencies35th pctl of 6,669 (FY24)
Operating margin · FY24
+40.3%
vs home health agencies98th pctl of 6,394 (FY24)
Total margin · incl. nonoperating · FY24
+40.3%
vs home health agencies97th pctl of 6,556 (FY24)
Where CUSTOMCARE HOME HEALTH sits among home health agencies
Operating margin · FY24 pool · n = 6,394 of 8,555 filed
Each point is one home health agency in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The home health agency median is +4.1%. Descriptive context only, not a ranking.
One home health agencyCUSTOMCARE HOMEhome health agency median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this home health agency is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Operating margin
+40.3% (FY24)
Operating income ÷ total operating revenue
HCRIS WS G-3
Total margin
+40.3% (FY24)
Net income ÷ total revenue incl. nonoperating
HCRIS WS G-3
Days cash on hand
55d (FY24)
Cash & investments ÷ daily operating expense
HCRIS WS G / G-3
Current ratio
Not reported in this filing
Total current assets ÷ current liabilities
HCRIS WS G
Equity financing ratio
97% (FY24)
Total net assets ÷ total assets
HCRIS WS G
Days in net patient A/R
Not reported in this filing
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY22
FY23
FY24
Patient revenue
1,086
1,534
1,412
Total operating revenue
1,086
1,534
1,412
Total operating expenses
1,040
1,235
843
Operating income
46
299
570
Operating margin %
+4.2%
+19.5%
+40.4%
Other non-operating, net
442
0
0
Net income
488
299
570
Net income %
+31.9%
+19.5%
+40.4%
HCRIS CMS-1728 cost report · $ thousands · FY20–FY24 · operating revenue reflects net patient service revenue · FY20–21 may include COVID-era relief funding
How it operates
quality & operational context · CMS public reporting
The metrics this home health agency type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Timely initiation of care
100.0%
Verified fact2026
CMS Care Compare
Discharge to community
60.0%
Proxy2024
CMS HHVBP
Rated care 9–10
95.0%
Proxy2026
CMS HHCAHPS
ZIP codes served
33
Proxy2026
CMS HH PUF
Total visits
2,157
Verified fact2024
HCRIS CMS-1728
Total episodes
81
Verified fact2024
HCRIS CMS-1728
Unduplicated patients
57
Verified fact2024
HCRIS CMS-1728
Cost per visit ($)
390.59
Verified fact2024
HCRIS CMS-1728
Medicare revenue share
15.5%
Verified fact2024
HCRIS CMS-1728
Trajectory
Cost-report basis · 5 reporting years
Operating margin
Days cash on hand
The county this home health agency serves
Sacramento County, CA · metro, 1M+ population
Median household income
$88.7K
vs $82.1K US · $59.7K rural median
Poverty rate
12.6%
vs 12.5% US · 14.3% rural median
Uninsured
5.1%
vs 8.6% US · 8.4% rural median
Age 65+
14.9%
vs 16.8% US · 20.6% rural median
Fair or poor health
21.4%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 11.0% of county personal income is Medicare/Medicaid medical benefits; 21.9% arrives as government transfers (BEA, 2022).
Opportunity screen · FY23
≈ $128K
of annual opportunity identified against peer medians across 1 measure
Directional, conservative band. Arithmetic against matched-peer medians from public filings, not a projection; public data cannot fully control for patient acuity.
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