A home health agency in Newport News, VA. It ran an operating surplus of 0.9% in FY21 on $13.2M of operating revenue. It held 51 days of cash on hand (62nd percentile of 5,598 home health agencies on liquidity, FY21 pool). Operating margin declined from 8.5% in FY20 to 0.9% in FY21. On care, it carries a 2-star CMS quality rating and 3-star patient experience. On the filed record it is roughly breaking even with lower measured quality. Source-reported context, not a recommendation.
Quality of patient care star (1–5)
2★
Reported value2026
Source: CMS Care Compare
HHCAHPS patient-survey star (1–5)
3★
Reported value2026
Source: CMS HHCAHPS
Operating margin · FY21
+0.9%
Astrelis calculation · as-filed inputs
vs home health agencies45th pctl of 6,432 (FY21 pool)
pool: this metric's own fiscal year · excludes historical, non-panel, and out-of-range values
Days cash on hand · FY21
51d
all sources
Astrelis calculation · as-filed inputs
vs home health agencies62nd pctl of 5,598 (FY21 pool)
pool: this metric's own fiscal year · excludes historical, non-panel, and out-of-range values
Where HOPE IN HOME sits among home health agencies
Operating margin · FY21 pool · n = 6,432 of 7,624 filed
Each point is one home health agency in the national FY21 distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market; that is the matched-peer comparison in the paid benchmark. The home health agency FY21 median is +3.0%. Descriptive context only, not a ranking.
One home health agencyHOPE INhome health agency median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this home health agency is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio computes only when every input is reported in the filing (otherwise its cell states which input is Not reported in source); a year whose balance sheet does not reconcile is labeled, and its derived ratios read Astrelis calculation unavailable. Not audited by Astrelis.
Operating margin
+0.9% (FY21)
Operating income ÷ total operating revenue
Astrelis calculation · HCRIS WS G-3
Total margin
+0.9% (FY21)
Net income ÷ total revenue incl. nonoperating
Astrelis calculation · HCRIS WS G-3
Days cash on hand
51d (FY21)
Cash & investments ÷ daily operating expense
Astrelis calculation · HCRIS WS G / G-3
Current ratio
Not reported in source
Total current assets ÷ current liabilities
Astrelis calculation · HCRIS WS G
Equity financing ratio
30% (FY21)
Total net assets ÷ total assets
Astrelis calculation · HCRIS WS G
Days in net patient A/R
Not reported in source
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
Astrelis calculation · HCRIS WS G / G-3
$ in thousands
Line item
FY20
FY21
Patient revenue
11,559
13,235
Total operating revenue
11,559
13,235
Total operating expenses
10,574
13,109
Operating income
985
126
Operating margin %
+8.5%
+0.9%
Net income
985
126
Net income %
+8.5%
+0.9%
2 of 3 years available for this statement.
— = Not reported in source for that year.
HCRIS CMS-1728 cost report · $ thousands · FY20–FY21 · operating revenue reflects net patient service revenue · FY20–21 may include COVID-era relief funding
How it operates
quality & operational context · CMS public reporting
The metrics this home health agency type is judged on: care quality, patient experience, and scale. Each is labeled by provenance class and public source; descriptive context only, never a ranking or adequacy claim. Provenance labels: Reported value is copied from the named public source; Astrelis calculation is a formula applied to unchanged reported inputs, with the formula shown; Illustrative estimate is a benchmark gap, multiplier, or scenario — never a measurement.
Quality of patient care star (1–5)
2★
Reported value2026
CMS Care Compare
HHCAHPS patient-survey star (1–5)
3★
Reported value2026
CMS HHCAHPS
Timely initiation of care
100.0%
Reported value2026
CMS Care Compare
Improvement in ambulation
60.4%
Reported value2026
CMS Care Compare
Improvement in dyspnea
59.5%
Reported value2026
CMS Care Compare
Discharge to community
78.1%
Reported value2024
CMS HHVBP
Rated care 9–10 (% of patients)
77.0%
Reported value2026
CMS HHCAHPS
ZIP codes served
48
Reported value2026
CMS HH PUF
Total visits
19,816
Reported value2021
HCRIS CMS-1728
Total episodes
225
Reported value2021
HCRIS CMS-1728
Visits per episode
88.10
Astrelis calculation2021
Astrelis calculation — total visits ÷ total episodes, both reported above (HCRIS CMS-1728)
Unduplicated patients
1,204
Reported value2021
HCRIS CMS-1728
Cost per visit ($)
661.54
Reported value2021
HCRIS CMS-1728
Medicare revenue share
2.9%
Reported value2021
HCRIS CMS-1728
Trajectory
Cost-report basis · 2 reporting years
Operating margin
Days cash on hand
The county this home health agency serves
Newport News city, VA · metro, 1M+ population
Median household income
$66.7K
vs $82.1K US · $59.7K rural median
Poverty rate
15.1%
vs 12.5% US · 14.3% rural median
Uninsured
8.7%
vs 8.6% US · 8.4% rural median
Age 65+
13.7%
vs 16.8% US · 20.6% rural median
Fair or poor health
21.1%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 11.3% of county personal income is Medicare/Medicaid medical benefits; 26.0% arrives as government transfers (BEA, 2022).
Operating margin vs its peer poolFY21Astrelis calculation
A facility-specific dollar comparison cannot be calculated because a benchmark input was not reported. The report still includes all available facility measures, peer benchmarks, and a source-coverage inventory.
Operating margin vs its peer pool: FY21 pool · n = 6,432.
Report coverage: Standard Facility Benchmark. 14 of 14 facility measures available from public sources. Every declared facility measure is available for this record, benchmarked against its same-year peer pools. The refund guarantee stands: if we cannot deliver the published scope, you pay nothing.
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