A home health agency in Worcester, MA. It ran an operating surplus of 49.5% in FY24 on $10.2M of operating revenue. It held 26 days of cash on hand (54th percentile among home health agencies on liquidity). Only a single comparable reporting year is available, so trend context is limited. On care, it carries a 2.5-star CMS quality rating. On the filed record it is comfortably profitable with lower measured quality. Source-reported context, not a recommendation.
Quality of patient care star
2.5★
Verified fact2026
Source: CMS Care Compare
Days cash on hand · FY24
26d
all sources
vs home health agencies54th pctl of 4,699 (FY24)
Operating margin · FY24
+49.5%
vs home health agencies99th pctl of 6,394 (FY24)
Total operating revenue · FY24
$10.2M
vs home health agencies89th pctl of 6,669 (FY24)
Where LOYAL HOME CARE sits among home health agencies
Operating margin · FY24 pool · n = 6,394 of 8,555 filed
Each point is one home health agency in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The home health agency median is +4.1%. Descriptive context only, not a ranking.
One home health agencyLOYAL HOMEhome health agency median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this home health agency is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Operating margin
+49.5% (FY24)
Operating income ÷ total operating revenue
HCRIS WS G-3
Total margin
+49.5% (FY24)
Net income ÷ total revenue incl. nonoperating
HCRIS WS G-3
Days cash on hand
26d (FY24)
Cash & investments ÷ daily operating expense
HCRIS WS G / G-3
Current ratio
Not reported in this filing
Total current assets ÷ current liabilities
HCRIS WS G
Equity financing ratio
100% (FY24)
Total net assets ÷ total assets
HCRIS WS G
Days in net patient A/R
Not reported in this filing
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY22
FY23
FY24
Patient revenue
4,833
5,279
10,160
Total operating revenue
4,833
5,279
10,160
Total operating expenses
4,817
5,384
5,132
Operating income
16
(106)
5,028
Operating margin %
+0.3%
-2.0%
+49.5%
Net income
16
(106)
5,028
Net income %
+0.3%
-2.0%
+49.5%
HCRIS CMS-1728 cost report · $ thousands · FY20–FY24 · operating revenue reflects net patient service revenue · FY20–21 may include COVID-era relief funding
A condensed balance sheet is not shown for this home health agency: the public cost report does not carry substantive balance-sheet detail (assets, liabilities, and net assets that reconcile) for this provider. The income statement and ratio exhibit above are the reliable financial view here. We lead with those rather than render a hollow table.
How it operates
quality & operational context · CMS public reporting
The metrics this home health agency type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Quality of patient care star
2.5★
Verified fact2026
CMS Care Compare
Timely initiation of care
75.5%
Verified fact2026
CMS Care Compare
Improvement in ambulation
87.2%
Verified fact2026
CMS Care Compare
Improvement in dyspnea
73.3%
Verified fact2026
CMS Care Compare
Discharge to community
59.4%
Proxy2024
CMS HHVBP
ZIP codes served
57
Proxy2026
CMS HH PUF
Total visits
45,656
Verified fact2024
HCRIS CMS-1728
Total episodes
73
Verified fact2024
HCRIS CMS-1728
Unduplicated patients
945
Verified fact2024
HCRIS CMS-1728
Cost per visit ($)
112.41
Verified fact2024
HCRIS CMS-1728
Medicare revenue share
10.0%
Verified fact2024
HCRIS CMS-1728
Trajectory
Cost-report basis · 5 reporting years
Operating margin
Days cash on hand
The county this home health agency serves
Worcester County, MA · metro, 250K–1M
Median household income
$93.6K
vs $82.1K US · $59.7K rural median
Poverty rate
10.3%
vs 12.5% US · 14.3% rural median
Uninsured
2.6%
vs 8.6% US · 8.4% rural median
Age 65+
16.6%
vs 16.8% US · 20.6% rural median
Fair or poor health
17.4%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 8.4% of county personal income is Medicare/Medicaid medical benefits; 18.6% arrives as government transfers (BEA, 2022).
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Home Health Performance Benchmark$2,500Founding Edition
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