A home health agency in Des Plaines, IL. It ran an operating loss of 9.8% in FY24 on $0.4M of operating revenue. It held 21 days of cash on hand (49th percentile among home health agencies on liquidity). Only a single comparable reporting year is available, so trend context is limited. On care, it carries a 3-star CMS quality rating. Its within-stay preventable hospitalization runs 9.4%. On the filed record it is running at an operating loss with mid-range measured quality. Source-reported context, not a recommendation.
Quality of patient care star
3★
Verified fact2026
Source: CMS Care Compare
Days cash on hand · FY24
21d
all sources
▲ 19.3 days vs FY23
vs home health agencies49th pctl of 4,699 (FY24)
Operating margin · FY24
-9.8%
▼ 32.8 pts vs FY22
vs home health agencies20th pctl of 6,394 (FY24)
Within-stay preventable hospitalization
9.4%
Verified fact2026
Source: CMS Care Compare
Where HUMAN TOUCH HOME sits among home health agencies
Operating margin · FY24 pool · n = 6,394 of 8,555 filed
Each point is one home health agency in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The home health agency median is +4.1%. Descriptive context only, not a ranking.
One home health agencyHUMAN TOUCHhome health agency median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this home health agency is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Operating margin
-9.8% (FY24)
Operating income ÷ total operating revenue
HCRIS WS G-3
Total margin
-9.8% (FY24)
Net income ÷ total revenue incl. nonoperating
HCRIS WS G-3
Days cash on hand
21d (FY24)
Cash & investments ÷ daily operating expense
HCRIS WS G / G-3
Current ratio
Not reported in this filing
Total current assets ÷ current liabilities
HCRIS WS G
Equity financing ratio
79% (FY24)
Total net assets ÷ total assets
HCRIS WS G
Days in net patient A/R
Not reported in this filing
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY21
FY22
FY24
Patient revenue
874
732
386
Total operating revenue
874
732
386
Total operating expenses
1,114
564
424
Operating income
(240)
169
(38)
Operating margin %
-27.5%
+23.1%
-9.8%
Other non-operating, net
92
192
0
Net income
(148)
361
(38)
Net income %
-15.3%
+39.1%
-9.8%
HCRIS CMS-1728 cost report · $ thousands · FY20–FY24 · operating revenue reflects net patient service revenue · FY20–21 may include COVID-era relief funding
How it operates
quality & operational context · CMS public reporting
The metrics this home health agency type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Quality of patient care star
3★
Verified fact2026
CMS Care Compare
Timely initiation of care
93.8%
Verified fact2026
CMS Care Compare
Improvement in ambulation
88.4%
Verified fact2026
CMS Care Compare
Improvement in dyspnea
77.4%
Verified fact2026
CMS Care Compare
Within-stay preventable hospitalization
9.4%
Verified fact2026
CMS Care Compare
Discharge to community
63.8%
Proxy2024
CMS HHVBP
ZIP codes served
34
Proxy2026
CMS HH PUF
Total visits
1,456
Verified fact2024
HCRIS CMS-1728
Total episodes
212
Verified fact2024
HCRIS CMS-1728
Unduplicated patients
120
Verified fact2024
HCRIS CMS-1728
Cost per visit ($)
291.04
Verified fact2024
HCRIS CMS-1728
Medicare revenue share
91.7%
Verified fact2024
HCRIS CMS-1728
Trajectory
Cost-report basis · 5 reporting years
Operating margin
Days cash on hand
The county this home health agency serves
Cook County, IL · metro, 1M+ population
Median household income
$81.8K
vs $82.1K US · $59.7K rural median
Poverty rate
13.3%
vs 12.5% US · 14.3% rural median
Uninsured
9.0%
vs 8.6% US · 8.4% rural median
Age 65+
15.5%
vs 16.8% US · 20.6% rural median
Fair or poor health
18.7%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 7.8% of county personal income is Medicare/Medicaid medical benefits; 16.2% arrives as government transfers (BEA, 2022).
The Board Briefing$1,000
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Home Health Performance Benchmark$2,500Founding Edition
Where this facility is underperforming its matched peer cohort and what that gap is worth, measure by measure. Founding Edition: delivered within 30 days of eligibility confirmation, full refund if the published scope cannot be delivered.
