A home health agency in Plantation, FL. It ran an operating loss of 23.3% in FY25 on $2.6M of operating revenue. It held 1 day of cash on hand (8th percentile among home health agencies on liquidity). Operating margin improved from -29.1% in FY20 to -23.3% in FY25, though it fell 30.5 points in the most recent year. Including nonoperating items, the all-in result was positive at 14.0%. On care, it carries a 4.5-star CMS quality rating and 3-star patient experience. Its within-stay preventable hospitalization runs 9.8%. On the filed record it is running at an operating loss with strong measured quality. Source-reported context, not a recommendation.
Quality of patient care star
4.5★
Verified fact2026
Source: CMS Care Compare
HHCAHPS patient-survey star
3★
Verified fact2026
Source: CMS HHCAHPS
Operating margin · FY25
-23.3%
▼ 30.5 pts vs FY24
vs home health agencies10th pctl of 6,394 (FY24)
Within-stay preventable hospitalization
9.8%
Verified fact2026
Source: CMS Care Compare
This facility's newest settled year, FY25, has not yet reached pool validity: benchmarked against the FY24 pool (n=6,394).
Where TRUST USA HOME sits among home health agencies
Operating margin · FY24 pool · n = 6,394 of 8,555 filed
Each point is one home health agency in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The home health agency median is +4.1%. Descriptive context only, not a ranking.
This facility's newest settled year, FY25, has not yet reached pool validity: benchmarked against the FY24 pool (n=6,394).
One home health agencyTRUST USAhome health agency median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this home health agency is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Operating margin
-23.3% (FY25)
Operating income ÷ total operating revenue
HCRIS WS G-3
Total margin
+14.0% (FY25)
Net income ÷ total revenue incl. nonoperating
HCRIS WS G-3
Days cash on hand
1d (FY25)
Cash & investments ÷ daily operating expense
HCRIS WS G / G-3
Current ratio
Not reported in this filing
Total current assets ÷ current liabilities
HCRIS WS G
Equity financing ratio
1% (FY25)
Total net assets ÷ total assets
HCRIS WS G
Days in net patient A/R
Not reported in this filing
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
2,189
2,008
2,605
Total operating revenue
2,189
2,008
2,605
Total operating expenses
3,506
1,865
3,212
Operating income
(1,317)
144
(608)
Operating margin %
-60.2%
+7.2%
-23.3%
Other non-operating, net
0
0
1,132
Net income
(1,317)
144
524
Net income %
-60.2%
+7.2%
+14.0%
HCRIS CMS-1728 cost report · $ thousands · FY20–FY25 · operating revenue reflects net patient service revenue · FY20–21 may include COVID-era relief funding
How it operates
quality & operational context · CMS public reporting
The metrics this home health agency type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Quality of patient care star
4.5★
Verified fact2026
CMS Care Compare
HHCAHPS patient-survey star
3★
Verified fact2026
CMS HHCAHPS
Timely initiation of care
98.7%
Verified fact2026
CMS Care Compare
Improvement in ambulation
94.2%
Verified fact2026
CMS Care Compare
Improvement in dyspnea
94.5%
Verified fact2026
CMS Care Compare
Within-stay preventable hospitalization
9.8%
Verified fact2026
CMS Care Compare
Discharge to community
75.1%
Proxy2024
CMS HHVBP
Rated care 9–10
88.0%
Proxy2026
CMS HHCAHPS
ZIP codes served
49
Proxy2026
CMS HH PUF
Total visits
13,250
Verified fact2025
HCRIS CMS-1728
Total episodes
1,062
Verified fact2025
HCRIS CMS-1728
Unduplicated patients
493
Verified fact2025
HCRIS CMS-1728
Cost per visit ($)
242.43
Verified fact2025
HCRIS CMS-1728
Medicare revenue share
100.0%
Verified fact2025
HCRIS CMS-1728
Trajectory
Cost-report basis · 6 reporting years
Operating margin
Days cash on hand
The county this home health agency serves
Broward County, FL · metro, 1M+ population
Median household income
$74.5K
vs $82.1K US · $59.7K rural median
Poverty rate
12.2%
vs 12.5% US · 14.3% rural median
Uninsured
13.3%
vs 8.6% US · 8.4% rural median
Age 65+
17.6%
vs 16.8% US · 20.6% rural median
Fair or poor health
19.6%
self-reported, adults · CDC PLACES
Primary-care shortage
Designated
HRSA HPSA
Economic context: 6.7% of county personal income is Medicare/Medicaid medical benefits; 16.4% arrives as government transfers (BEA, 2022).
Opportunity screen · FY23
≈ $914K
of annual opportunity identified against peer medians across 1 measure
Directional, conservative band. Arithmetic against matched-peer medians from public filings, not a projection; public data cannot fully control for patient acuity.
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