A hospital in Willimantic, CT. It ran an operating surplus of 3.7% in FY25 on $115.3M of operating revenue. It held 23 days of cash on hand (50th percentile among Urban PPS hospitals on liquidity). Operating margin improved from -9.6% in FY20 to 3.7% in FY25.
Operating margin · FY25
+3.7%
▲ 3.6 pts vs FY24
vs Urban PPS hospitals57th pctl of 1,475 (FY25)
Days cash on hand · FY25
23d
all sources
▲ 0.5 days vs FY24
vs Urban PPS hospitals50th pctl of 1,386 (FY25)
Total operating revenue · FY25
$115.3M
▲ 4.2 $M vs FY24
vs Urban PPS hospitals23rd pctl of 1,503 (FY25)
Total margin · incl. nonoperating · FY25
+6.4%
▲ 3.8 pts vs FY24
vs Urban PPS hospitals51st pctl of 1,475 (FY25)
One point of operating margin at WINDHAM COMMUNITY MEMORIAL HOSPITAL is about $1.2M per year (1% of FY25 total operating revenue).
Where WINDHAM COMMUNITY MEMORIAL sits among Urban PPS hospitals
Operating margin · FY25 pool · n = 1,475 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +1.3%. Descriptive context only, not a ranking.
One urban pps hospitalWINDHAM COMMUNITYUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY23
FY24
FY25
Patient revenue
118,430
110,864
115,060
Other operating revenue
688
279
279
Total operating revenue
119,119
111,143
115,339
Total operating expenses
124,123
111,055
111,129
Operating income
(5,004)
88
4,210
Operating margin %
-4.2%
+0.1%
+3.7%
Investment income
0
—
—
Other non-operating, net
2,402
2,945
3,416
Net income
(2,602)
3,033
7,626
Net income %
-2.1%
+2.7%
+6.4%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY20–FY25 · FY20–21 may include COVID-era relief funding in nonoperating income
How it operates
quality & operational context · CMS public reporting
A 42-bed hospital at 52% occupancy 75% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
51.7%
Verified fact2025
HCRIS WS S-3
Average daily census
21.77
Verified fact2025
HCRIS WS S-3
Staffed beds (acute)
42
Verified fact2025
HCRIS WS S-3
Annual discharges
2,221
Verified fact2025
HCRIS WS S-3
Average length of stay
3.6d
Verified fact2025
HCRIS WS S-3
Outpatient share of patient revenue
74.5%
Verified fact2025
HCRIS WS G-2 L28
Total FTEs
471
Verified fact2025
HCRIS WS S-3 Pt II
Contract labor share of labor cost
23.7%
Verified fact2025
HCRIS WS S-3 Pt V
Who it serves
Total unreimbursed & uncompensated care
$16.6M
Verified fact2023
HCRIS WS S-10 line 31
How the care measures up
C. difficile infection (SIR)
0
No Different than National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
15.2%
No Different Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
0.94
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
0.926766
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 6 reporting years
Operating margin
Days cash on hand
The county this hospital serves
WINDHAM County, CT
Median household income
Not available
vs $82.1K US · $59.7K rural median
Poverty rate
Not available
vs 12.5% US · 14.3% rural median
Uninsured
Not available
vs 8.6% US · 8.4% rural median
Age 65+
Not available
vs 16.8% US · 20.6% rural median
Fair or poor health
Not available
self-reported, adults · CDC PLACES
Primary-care shortage
Not designated
HRSA HPSA
Economic context: 11.1% of county personal income is Medicare/Medicaid medical benefits; 23.6% arrives as government transfers (BEA, 2022).
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