A hospital in Manchester, CT. It ran an operating loss of 7.7% in FY24 on $232.7M of operating revenue. It held 0 days of cash on hand (22nd percentile among Urban PPS hospitals on liquidity). Operating margin declined from -0.7% in FY20 to -7.7% in FY24, though it rose 6.5 points in the most recent year.
Operating margin · FY24
-7.7%
▲ 6.5 pts vs FY23
vs Urban PPS hospitals23rd pctl of 2,562 (FY24)
Days cash on hand · FY24
0d
all sources
▼ 2.5 days vs FY23
vs Urban PPS hospitals22nd pctl of 2,354 (FY24)
Total operating revenue · FY24
$232.7M
▲ 15.1 $M vs FY23
vs Urban PPS hospitals46th pctl of 2,608 (FY24)
Total margin · incl. nonoperating · FY24
-9.4%
▲ 5.9 pts vs FY23
vs Urban PPS hospitals10th pctl of 2,563 (FY24)
Benchmarked within its own FY24 pool (n=2,562); the Urban PPS hospital cohort's current year is FY25.
One point of operating margin at MANCHESTER MEMORIAL HOSPITAL is about $2.3M per year (1% of FY24 total operating revenue).
Where MANCHESTER MEMORIAL HOSPITAL sits among Urban PPS hospitals
Operating margin · FY24 pool · n = 2,562 of 2,681 filed
Each point is one Urban PPS hospital in the national distribution for this provider type, placed by operating margin. Facilities are not matched on size, case mix, or market — that is the matched-peer comparison in the paid benchmark. The Urban PPS hospital median is +2.0%. Descriptive context only, not a ranking.
Benchmarked within its own FY24 pool (n=2,562); the Urban PPS hospital cohort's current year is FY25.
One urban pps hospitalMANCHESTER MEMORIALUrban PPS hospital median
The money
$ thousands · HCRIS cost-report basis · as filed, QA-gated
Ratios tell you how this hospital is doing. Statements tell you what kind of organization it is, and where the money comes from. Every figure below traces to a public cost-report filing, shown as filed. A ratio renders only when every input is reported in the filing; a year missing its core lines is not shown; a year whose balance sheet does not reconcile is labeled. Not audited by Astrelis.
Net patient receivables ÷ (net patient revenue ÷ 365), same fiscal year
HCRIS WS G / G-3
$ in thousands
Line item
FY22
FY23
FY24
Patient revenue
208,378
207,966
222,711
Other operating revenue
11,180
9,696
10,028
Total operating revenue
219,558
217,663
232,739
Total operating expenses
222,641
248,550
250,607
Operating income
(3,083)
(30,887)
(17,868)
Operating margin %
-1.4%
-14.2%
-7.7%
Investment income
528
1,448
1,103
Other non-operating, net
9,618
(4,054)
(4,866)
Net income
7,063
(33,493)
(21,631)
Net income %
+3.1%
-15.6%
-9.4%
HCRIS Worksheet G-3 / S-3 · $ thousands · FY20–FY24 · FY20–21 may include COVID-era relief funding in nonoperating income
FY23, FY24 net patient A/R is not shown: gross A/R was not reported on the filing, making the derived net figure spurious (AR quality flag).
How it operates
quality & operational context · CMS public reporting
A 102-bed hospital at 54% occupancy 48% of patient revenue is outpatient.
The metrics this hospital type is judged on: care quality, patient experience, and scale. Each is labeled by evidence class and public source; descriptive context only, never a ranking or adequacy claim.
Scale and flow
Occupancy
53.7%
Verified fact2024
HCRIS WS S-3
Average daily census
54.87
Verified fact2024
HCRIS WS S-3
Staffed beds (acute)
102
Verified fact2024
HCRIS WS S-3
Annual discharges
6,690
Verified fact2024
HCRIS WS S-3
Average length of stay
3.0d
Verified fact2024
HCRIS WS S-3
Outpatient share of patient revenue
47.5%
Verified fact2024
HCRIS WS G-2 L28
Total FTEs
1,214
Verified fact2024
HCRIS WS S-3 Pt II
Contract labor share of labor cost
19.4%
Verified fact2024
HCRIS WS S-3 Pt V
Who it serves
Total unreimbursed & uncompensated care
$28.4M
Verified fact2023
HCRIS WS S-10 line 31
How the care measures up
C. difficile infection (SIR)
0.364
Better than the National Benchmark
CMS-reported measure07/01/2024 to 06/30/2025
CMS Care Compare
Hospital-wide unplanned readmission
14.9%
No Different Than the National Rate
CMS-reported measure07/01/2023 to 06/30/2024
CMS Care Compare
Medicare spending per beneficiary
0.98
CMS-reported measure01/01/2024 to 12/31/2024
CMS Care Compare
Patient-safety composite (PSI-90)
0.852358
CMS-reported measure07/01/2022 to 06/30/2024
CMS Care Compare
Trajectory
Cost-report basis · 5 reporting years
Operating margin
Days cash on hand
The county this hospital serves
HARTFORD County, CT
Median household income
Not available
vs $82.1K US · $59.7K rural median
Poverty rate
Not available
vs 12.5% US · 14.3% rural median
Uninsured
Not available
vs 8.6% US · 8.4% rural median
Age 65+
Not available
vs 16.8% US · 20.6% rural median
Fair or poor health
Not available
self-reported, adults · CDC PLACES
Primary-care shortage
Not designated
HRSA HPSA
Economic context: 9.0% of county personal income is Medicare/Medicaid medical benefits; 18.1% arrives as government transfers (BEA, 2022).
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